Further safety measures for Service SA centres

01 Apr 2020
Further safety measures for Service SA centres

The Marshall Liberal Government has implemented a raft of measures in Service SA centres as part of its strong plan to help stop the spread of the coronavirus.

Service SA remains open, however to follow current social distancing rules in line with health advice, the following services will be temporarily suspended:

  • Practical Driving Assessments for medical reasons;
  • Rider Safe training and assessment courses;
  • Learner theory, hazard perception and boat licence testing, including theory tests for overseas licence transfers;
  • Non-essential transactions at centres, i.e. issue of special (custom) number plates, issuing proof of age card, issue of an unregistered vehicle permit etc;
  • Training and assessment of applicants for a Motor Driving Instructors licence and for appointment as an Authorised Examiner; and
  • The need for most people to attend a medical practitioner to complete a Certificate of Fitness to retain a driver’s licence.

These changes are further to measures already implemented including:

  • Customers are requested to use EFTPOS facilities where possible rather than cash;
  • 5 metre separation lines have been implemented for customers at counters, seating has been separated to support social distancing protocols and assisted self-service kiosks are temporarily unavailable at the Adelaide and Tranmere centres to ensure social distancing protocols can be appropriately modelled;
  • Restrictions on how many customers can enter a centre at any time, based on the size of the centre (in line with protocols for indoor gatherings); and
  • Service SA staff are regularly wiping down all surface areas, and customers who are unwell when they present to centres are being asked not to enter.

Minister for Transport, Infrastructure and Local Government Stephan Knoll said the State Government is doing everything it can to make Service SA centres safe for users and staff.

“The health and safety of our customers and staff is our priority and we have made these changes to further stop the spread of coronavirus,” said Minister Knoll.

“These changes are about reducing non-essential transactions which will help customers and staff to practise social distancing.  

“Service SA centres will remain open but I encourage anyone who needs assistance to first head to www.service.sa.gov.au with the vast majority of essential transactions or services available online.

“If you require further assistance, call Service SA on 13 10 84 to see if an alternate service option is available.

“I appreciate that these temporary changes may take some time to get used to but it’s important for the health and safety of everyone involved that we reduce the number of people having face-to-face interactions at our Service SA centres.”

More information is available at www.service.sa.gov.au.